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Privacy Policy

 

Effective: July 18, 2023

SCOPE OF PRIVACY POLICY
This Privacy Policy describes how The Eames Institute of Infinite Curiosity (referred to alternatively as “the Institute,”, “we”, “our”, “our company” or “us”) collects, uses, and shares information about you (“you”, “your”, or “user”) when you use our website at www.eamesinstitute.org, together with all products and services we may offer from time to time via our website and/or related applications or otherwise through your interactions with us (our website, applications, products, services, newsletters, email marketing and social media pages, collectively, the “Services”).

This Privacy Policy also describes your and our legal rights and responsibilities with respect to information which we collect from or about you through the methods described below (see “Information We Collect” and “How We Use Your Information”), including without limitation information which identifies you or which could be used to identify you such as your name and contact details, or your user account information, which we call “Personal Information” in the text below. “Personal Information” also may include information about how you use our website. We take very seriously our responsibility to protect the safety and security of your Personal Information that we process and the Institute is committed to respecting your privacy rights.

Your use of the Institute’s website or any Services constitutes your agreement to follow and be bound by this Privacy Policy. If you do not agree to be subject to and bound by this Privacy Policy, you must not use the Institute’s website or any of our Services.

APPLICABILITY OF OUR PRIVACY POLICY
This Privacy Policy governs your access to and use of our Services. We will refer to access, use, transmission, and exchanges of information, availability or utilization of features, functions or activities, simply as “use” in the material below. This Privacy Policy applies to Personal Information that we use to provide the Services. This Privacy Policy applies regardless of the means used to access or provide the Services.

This Privacy Policy also applies to our targeted content, including online offers and email marketing and advertisements for products and services, which you may see on third party websites, platforms and applications (“Offer Sites”) based on your online activity. These Offer Sites may have their own privacy policies and terms and conditions. We encourage you to read them before using those Offer Sites. This Privacy Policy does not apply to information from or about you collected by third parties and not shared with us, such as our service providers, and social media pages. The collection and use of your information by such third parties is governed by the relevant third party’s privacy policies, statements, and practices, and under no circumstances are we responsible or liable for any third party’s compliance therewith.

This Privacy Policy does not apply to websites that link to our website or websites that may be accessed through the Services. We may provide links to other websites that contain information that we believe may be useful to you or that you will find valuable including links to any third party event services. However, we have not investigated the security of those linked websites and you should not assume those sites have a privacy policy equivalent to ours. If you access such a third party website through a link we provide, you will be subject to the privacy policy of the new site. We are not responsible for the contents of any linked webpages referenced from our website. If you have any questions regarding the privacy, security, or content of those sites, you should contact the appropriate contact(s) at those websites directly.

ACCEPTANCE OF PRIVACY POLICY
By using any of our Services, including our website, you signify your acceptance of this Privacy Policy. If you do not agree to the terms of this Privacy Policy, please do not use the Services. Your continued use of the Services following the posting of changes to this Privacy Policy will mean that you accept those changes.

AGE OF CONSENT
By accessing the Services, you represent that you are at least the age of majority in your state or province of residence, or that you are the age of majority in your state or province of residence and you have given us your consent to allow any of your minor dependents to use the Services.

INFORMATION WE COLLECT

  • Information That You Provide: We collect information that you provide directly to us. For example, we collect information when you use our website, call us on the phone, create an online or mobile account, sign up to receive our emails, request customer support, apply for a job or otherwise communicate with us. We also may collect information when you communicate with us via third party social media sites such as Facebook or Instagram (e.g. to create an account) or when you use sites and services that allow you to share information (e.g., via plugins, widgets or other tools), but always in accordance with the authorization procedures and privacy settings you establish with such services. Providing your Personal Information to us is voluntary, however, if you do not provide some or all of the information we request, we may not be able to provide you with certain products, services or information.
    The types of information you may provide directly to us include, but are not limited to, your name, billing address, zip or postal code, telephone number, email address, birth date, other personal identification information, credit card or payment information, product and communication preferences, family members, demographic information, or any other information that could be used to contact you or any other information that you may choose to disclose to us.
  • Information We Collect Automatically: In order to improve the overall quality of your online experience, we and our partners, and/or vendors automatically collect certain information about you when you access or use our website or Offer Sites, interact with our emails or online advertisements, or when you transact business with us. Information we automatically collect includes:
    • Log File Information: We collect information about your use of our website, such as the type of browser you use, access date/times, pages viewed, your Internet Protocol (“IP”) address and the referring link through which you accessed our websites. An IP address is a number that automatically identifies the computer or device you use to access the Internet. The IP address enables our server to send you the web pages that you want to visit, and it may disclose the server owned by your Internet Service Provider. We track and aggregate certain information about the visits to our website to analyze trends and statistics such as general traffic flow and feature usage related to our website. We compile traffic-based statistics that show the numbers and frequency of visitors to our website and its individual pages. These are an aggregated statistical report that we use internally to better understand our website traffic, manage our website, and help diagnose any problems. We may also aggregate such information and make it available to others as part of its business; however, we will not identify you when providing such information or make it possible to identify you by others in providing this information.

Cookies: Our website, digital newsletters, online advertisements, and emails use or may use first and third-party “cookies”, pixel tags, and other technologies to automatically collect information about you such as browser type, pages viewed, links clicked, and other actions you take in connection with our websites, online advertisements, and email. A cookie is data sent to your Internet browser from a Web server and stored directly on your computer hard drive. Cookies and similar technologies within a web browser allow us to collect and store data as you navigate our website. We use this information for various purposes, including to facilitate web page navigation, display information more effectively, personalize your online experience, to understand how our websites are used by users, market our products and services, measure the success of our marketing campaigns, and for security purposes.
Most web browsers are set up to accept cookies. You can adjust your browser settings to refuse all cookies or to inform you when a cookie is being placed on your hard drive. However, certain features of our website may not work properly and you may be required to re-enter certain information each time you use our website.
Where we use Google Analytics, we have set up the service to anonymize your IP address as soon as data is received by the Analytics Collection Network, before any storage or processing takes place. To opt out of being tracked by Google Analytics across all websites please visit http://tools.google.com/dlpage/gaoptout.

  • Transaction Information: When you purchase our products and services, we collect information about the transaction, such credit card information and the date and location of the purchase or service.
  • Mobile Information: When you access our website from a mobile or smartphone device, we may receive information about your general location and your mobile device, such as unique device identifiers.
  • Information From Third Party Sources: We also receive information about you from other sources, including, as applicable, service providers such as Google, Facebook, and Mailchimp and through your interactions with us on social media websites, and we add it to the information we associate with your account.

INFORMATION WE DO NOT INTEND TO COLLECT
When you create an account on our website, you may provide us information such as your first and last name, e-mail address, password, birthdate and other info you provide. We do not intend to collect and retain records of any sensitive personal information, data regarding minority status, or data received from third parties that is not expressly contemplated by this agreement or contractually authorized. We do not knowingly contact or collect information from persons under the age of majority in your state or province of residence. The Services are not intended to solicit information of any kind from persons under the age of majority in your state or province of residence.

SECURITY OF TRANSMISSION OF PERSONAL INFORMATION
Unfortunately, the transmission of information via the Internet or e-mail is not completely secure. Although we will do our best to protect Personal Information that you submit to us, we cannot guarantee the security of your data transmitted to our site; any transmission is at your own risk. Once we have received your information, we will use commercially reasonable procedures and security features to try to prevent unauthorized access.

HOW WE USE YOUR INFORMATION
We may use your Personal Information to provide products and services and to support our business functions. For example, we may use this information for the following purposes:

Provide, Improve, and Develop Our Website.

  • Provide the Services to you
  • Provide customer service
  • Operate, protect, improve, and optimize our website and the user experience, such as by performing analytics and conducting research
  • Communicate with you and to send you information by email, postal mail, telephone, text message, or other means about our products, services, contests, support messages, updates, security alerts, and account notifications
  • Address problems with and improve our services and technologies, as well as to develop new products and services
  • Allow you to use our online technologies
  • Provide consistent, personalized services, including to personalize our advertising, marketing communications, and promotional offers
  • Facilitate your ability to share information to social media
  • Fulfill a contract we have with you
  • Operate, protect, improve, and optimize our website experience, and personalize and customize your experience (such as making automatically entering your saved vehicle information), we conduct profiling based on your interactions with our website, your search and booking history, your profile information and preferences, and other content you submit to us by using our website.
    We process this information given our legitimate interest in improving our website and our user’s experience with it, and where it is necessary for the adequate performance of the contract with you.

Create and Maintain a Trusted and Safer Environment.

  • Prevent, detect, mitigate and investigate fraud, security breaches and activities that are or potentially may be prohibited or illegal
  • Conduct security investigations and risk assessments
  • Verify or authenticate information
  • As we believe to be required or appropriate to protect the rights, property, safety and security of our company, and our employees, customers and others
  • As we believe to be required or appropriate under applicable law, to respond to requests from government authorities and to comply with legal process, investigations, regulatory or governmental enquiries or for other legal or regulatory purposes
  • Comply with our legal obligations
  • Resolve any disputes with any of our users and enforce our agreements with third parties
  • Enforce our other policies
    We process this information given our legitimate interest in protecting our website, to measure the adequate performance of our contract with you, and to comply with applicable laws.

Provide, Personalize, Measure, and Improve our Advertising and Marketing.

  • Send you promotional messages we believe may be of interest to you, marketing, advertising, and other information that may be of interest to you based on your preferences (including information about us or partner campaigns and services) and social media advertising through social media platforms such as Facebook or Google).
  • Personalize, measure, and improve our advertising.
  • Conduct profiling on your characteristics and preferences (based on the information you provide to us, your interactions with our website and other Services, information obtained from third parties, and your search and booking history) to send you promotional messages, marketing, advertising and other information that we think may be of interest to you.
    We will process your Personal Information for the purposes listed in this section given our legitimate interest in undertaking marketing activities to offer you products or services that may be of your interest. You can opt-out of receiving marketing communications from us by following the unsubscribe instructions included in our marketing communications or changing your notification settings within your account on our website.

Other Purposes.

  • When you consent to it
  • When it is necessary to protect your vital interests or that of another person
  • When it is necessary for the performance of a task carried out in the public interest
  • When it is in our legitimate interests. Legitimate interests are our business or commercial reasons for using your data, such as (i) keeping our records up to date (ii) providing the Services to you; (iii) maintaining or administering the Services (iv) performing business analyses or for other internal purposes to improve the quality of our business and the Services we offer; (v) prevention of fraud and financial crime to protect the public; (vi) communicating with you concerning programs or services consistent with our obligations to provide those services or otherwise; and (vii) participating in litigation, investigations, regulatory or governmental enquiries or for other legal or regulatory purposes involving our customers who use or have used our Services or other third parties. We will not unfairly place our legitimate interests above what is best for you.

HOW WE SHARE YOUR INFORMATION

We share your Personal Information with, or obtain data from, third parties in the following ways:

  • By You. You may disclose Personal Information when you post, link or tag digital content to our website, third party websites, or other public forums, such as our social media pages, blogs, and online product reviews. Any information that you disclose through these services will become public.
  • Third Party Service Providers. We share your information with third party service providers who we work with or who manage our customer information and perform services on our behalf, such as hosting our e-commerce platform, processing online payments, providing and maintaining website features, and sending communications and products to our customers. Our third party service providers are only authorized to collect, use, and disclose your information to the extent necessary to allow the third party service providers to perform the services they provide to us. Certain third-party service providers have their own terms of use and privacy policies with respect to the information we are required to share with them in order to provide us with their services. For these third party service providers, we recommend that you read their privacy policies so you can understand the manner in which your personal information will be handled by these providers.
  • Social Sharing. Your Personal Information may be disclosed in connection with your social sharing activity, such as if you log into your customer account from your social media account. By connecting your customer account and your social media account, you authorize us to share information with your social media account provider, and you understand that the use of the information we share will be governed by the social media site’s privacy policy.
  • Legal Requirements. We may share information about you if necessary or appropriate to comply with laws or regulations or in response to a valid subpoena, court order, legal processes, or government request, or to protect the operations, privacy, safety, property or rights of the Institute or others, or when we believe it is necessary to share such information in order to investigate, prevent, or take action regarding illegal activities, suspected fraud, situations involving potential threats to the physical safety of any person, or as otherwise required by law or to protect the public.
  • Other Disclosures. We may share your Personal Information with our legal, regulatory, audit, and other professional advisors. Those companies may use your Personal Information to assist us in our operations consistent with our legitimate business interests. We also may share information about you as described at the point of collection or otherwise pursuant to your consent or where we have a legitimate interest in doing so.
    These third parties do not have any independent right to share your Personal Information. We will exercise reasonable measures to have the third parties to whom we disclose your Personal Information respect your Personal Information and comply with applicable data protection laws.

HOW WE KEEP YOUR INFORMATION
We will store your Personal Information for as long as is necessary to achieve the purposes for which it was collected, whether that is to provide services to you, for our own legitimate interests (described above), or so that we can comply with the law. We reserve the right to retain it to the full extent not prohibited by law. We may delete Personal Information in our discretion, so you should retain your own records, and not rely upon our storage of any Personal Information, content, or other data.

We will review the information we hold and when there no longer is a user, legal, or business need for us to hold it, we will either delete it securely or in some cases irreversibly anonymize it. When we delete any information, it will be deleted from our active databases but may remain in our archives.

HOW WE PROTECT YOUR PERSONAL INFORMATION
To prevent unauthorized access, maintain data accuracy, and facilitate the correct use of Personal Information obtained through our website, we have put in place appropriate physical, technical, and operational measures to safeguard and secure the Personal Information we collect online against unauthorized access, unlawful use, accidental loss, corruption, or destruction.

We also use operational measures to protect your Personal Information, for example by limiting the number of people who have access to your membership information. Access to Personal Information is restricted to our staff members and third party service providers who require the access for specific purposes, such as helping us provide the Services to you.

We use technical measures such as password protection to protect your data and the systems where they are stored. However, messages you send to us through the Internet or otherwise electronically may not be secure. We recommend that you do not send any confidential information to us by email. If you choose to send confidential information to us, you accept the risk that a third party may intercept this information. We make reasonable efforts to keep your information safe and secure while using our services. We protect your online order and Personal Information by using Secure Sockets Layer (SSL) technology. Generally, the data that travels between your computer and our servers is SSL encrypted, and then stored on a computer that is not connected to the Web. To make sure you are accessing a secure server, look at the lower left or right hand corner of your browser window after accessing the server. An un-broken key or closed lock (depending on your browser) indicates that SSL is active in your window. Some versions of browsers and firewalls don't permit communication through secure servers. In that case, you'll be unable to connect to the server so you won't have to worry about mistakenly placing an order through an unsecured connection.

LOCATION OF YOUR PERSONAL INFORMATION / YOUR PARTICULAR CONSENT
You are giving us the following particular express, voluntary, and informed consent to a few activities relating to your Personal Information that is disclosed in providing goods and services to you, or for a purpose directly related to such purpose:

Consent to International Transfer and Disclosure of Personal Information: Our company is located in the United States (“U.S.”) and is subject to the applicable laws of the United States (where data privacy laws are less stringent than in the European Union and certain other jurisdictions). We will store and process information we receive about you, as described in this Privacy Policy, in the U.S.

You agree that our company, and those with whom we share your Personal Information (“Recipients”) may disclose, transfer, process, and store your Personal Information outside of your country of origin to our affiliates, sponsors and partners, and any other third party service providers for the purposes described in this Privacy Policy.

Some of the recipients of Personal Information as specified above may be located in countries that do not provide a level of data protection equivalent to that set forth by the European Union and some other jurisdictions. If you submit any Personal Information or choose to access or use the Services offered by our company, such as our website, you consent to such disclosure, transfer, process, and storage of information in accordance with this Privacy Notice and subject to such applicable laws which may include access by law enforcement and other government entities including courts and tribunals.

Consent to Electronic Notice If There is a Security Breach: We will take reasonable measures to safeguard your Personal Information and prevent such information from unauthorized access, disclosure, or use. However, there can never be a guarantee of data security. If we or a Recipient is required to provide notice of unauthorized access to or other invasion of certain security systems, you agree that we (or they) may do so when required (or voluntarily) by posting notice on our website or sending notice to any email address we have for you, in our (or their) good faith discretion. You agree that notice to you will count as notice to others for whom you are acting, and agree to pass the notice on to them.

YOUR OPT-OUT CHOICES
We also work with third parties such as Google and Facebook to manage our advertising on other websites. Our third party advertising partners may use cookies or similar technologies on our website and other websites to provide you advertising based upon your browsing activities and interests, or to display ads that link back to our site. For more information about how targeted advertising works, you can visit the Network Advertising Initiative’s educational page. You can opt-out of some, but not all, online behavioral based advertising by clicking here or by using your browser settings to block cookies or notify you when a cookie is set.

If you do not want us to send you email or postal mail regarding our company, or its Services, you can choose not to provide your Personal Information to us even though it might be necessary to make a purchase or to take advantage of certain features on our Services. If you choose not to give us certain Personal Information, you can still use many aspects of our website. However, you will not be able to access website areas that require account registration.

If you have previously opted-in to receiving marketing emails from us, you can update your preferences to tell us specifically what you are interested in hearing about by clicking on the preferences link included in the marketing e-mails. You can update your preferences at any time.

If you would prefer not to receive marketing emails sent by us, simply click on the “unsubscribe” link included at the bottom of any of those emails. If you opt out of receiving marketing emails, we may still send you other types of messages, such as purchase receipts, information about repairs, or emails about your user account.

YOUR RIGHTS OVER YOUR PERSONAL INFORMATION

EU Privacy Rights

If you are a European Union resident, in accordance with our policies and procedures you have the right to review, verify, correct, and request erasure of the Personal Information that we hold about you under certain circumstances. You also have the right to limit, restrict, or object to the processing of your Personal Information under certain circumstances. You may also have the right to request that we transfer your Personal Information to another party to the extent provided for under applicable data privacy laws. For more information on your rights, please see https://ec.europa.eu/info/law/law-topic/data-protection/reform/rights-citizens_en.

If you want to review, verify, correct, or request erasure of your Personal Information; limit, restrict, or object to the processing of your Personal Information; or request a transfer of your Personal Information to another party, please contact us at privacy@eamesinstitute.org or write to us at

The Eames Institute of Infinite Curiosity
ATTN: Digital Product Team
1251 San Antonio Road
Petaluma, CA 94952

To protect your privacy and security, we also will take reasonable steps to verify your identity before granting access, making corrections, or following such a request to correct or delete your data.

When you contact us, we will respond as soon as possible and where possible within one month. If your request is more complicated, it may take longer to respond to you, but we will respond within three months of your request. There is no charge for most requests, but if you ask us to provide a significant amount of data, for example, we may ask you to pay a reasonable administrative fee. We also may ask you to verify your identity before we provide any information to you.

California Privacy Rights

As of January 1, 2020, the CCPA (California Civil Code Section 1798.100 et seq.) provided California consumers with additional rights regarding Personal Information that identifies, relates to, describes, is capable of being associated with, or could reasonably be linked, directly or indirectly with a particular consumer or household. The CCPA does not currently apply to us,

CONTACT US
If you'd like more information about our privacy practices, feel free to contact us at privacy@eamesinstitute.org.

CHANGES TO THIS PRIVACY POLICY
We may change this Privacy Policy from time to time to reflect our current practices. Any changes to this Privacy Policy will be posted on this website and will be effective when posted unless another date is referenced in the notice. We recommend you check the Privacy Policy on a regular basis so that you know the current terms and conditions that apply to you. If you use our website after any changes are effective, you are agreeing to comply with and be bound by them.

 
Eames Institute Cookie Policy

Effective: July 18, 2023

The Eames Institute of Infinite Curiosity (The “Institute”, “we”, “our”, or “us”) Privacy Policy explains how we collect and use information from and about you (“you”, “your”, or “user”) when you use our websites, create an account with us, or otherwise interact with us. This Cookie Policy (“Cookie Policy”) explains more about how we use cookies and similar technologies and your choices concerning them. The terms of the Privacy Policy and this Cookie Policy are incorporated by reference into the Institute’s Terms of Use (the “Terms”), which govern your use of the Institute’s website and services, applications, content and products (collectively referred to the “Services”). Your use of the Institute’s website constitutes your agreement to follow and be bound by the Terms, including this Cookie Policy and the Privacy Policy.

This Cookie Policy applies to the Institute’s website at www.eamesinstitute.org, any branded pages on third-party platforms (such as Facebook) as well as applications accessed or used through such websites or platforms which are operated by or on behalf of the Institute (“website”). By bypassing the cookie banner on the www.eamesinstitute.org website and continuing to use the website without taking any further actions to limit the use of cookies, you consent to the use of cookies, including similar technologies (such as browser fingerprinting) and website analytics tools (collectively referred to as “cookies”) in accordance with this Cookie Policy. This choice then applies until you withdraw your consent (e.g. by deleting cookies) for our websites and also for other websites of the Institute’s brand. If you do not agree that we use cookies in this way, you should arrange the appropriate settings on your browser.

Disabling the cookies we use may affect your ability to use our website. Certain functions on our websites (e.g. online purchases) can only be used if cookies are accepted. For more information about the processing of personal information, please see the Privacy Policy.

WHAT ARE COOKIES?
Like most websites, we use cookies and similar technologies to remember things about you so that we can provide you with a better experience.

Cookies are small data files stored on your browser or device. They may be served by the entity that operates the website you are visiting (“first-party cookies”) or by other companies (“third-party cookies”). For example, we collaborate with third-party analytics providers, like Google, that set cookies when you visit our website. This helps us understand how you are using our Services so that we can improve them.

Pixels are small images on a web page or in an email. Pixels collect information about your browser or device and can set cookies.

Local storage allows data to be stored locally on your browser or device and includes HTML5 local storage and browser cache.

HOW WE USE COOKIES
We use cookies for a number of reasons, like helping us see which features are most popular, counting visitors to a page, improving our users’ experience, keeping our Services secure and generally providing you with a better experience. The cookies we use typically fall into one of the following categories:

Category of Cookie/Why We Use These Cookies

Essential

Essential cookies are strictly necessary for our online Services to function properly. Like the other cookies we use, essential cookies may be either first-party cookies or third-party cookies. Non-essential cookies are any cookies that do not fall within the definition of essential cookies, such as cookies used to analyze your behavior on a website or personalize website and email content to your interest (“Analytics” cookies) or cookies used to display advertisements to you (“Advertising” cookies).

Preferences

We use these cookies to remember your settings and preferences. For example, we may use these cookies to remember your language preferences.

Security

We use these cookies to help identify and prevent security risks.

Performance

We use these cookies to collect information about how you interact with our Services and to help us improve them. For example, we may use these cookies to determine if you have interacted with a certain page.

Analytics

We use these cookies to help us understand and improve our Services. For example, we can use these cookies to learn more about which features are the most popular with our users and where we may need to make improvements.

Advertising

We and our advertising partners use these cookies to deliver email marketing materials and other advertisements, make the ads more relevant and meaningful to visitors to our website and track the efficiency of our advertising campaigns, both on our Services and on other websites.

COOKIES WE UTILIZE
We share information about your use of our websites with our social media, advertising and analytics partners who may combine it with other information that you’ve provided to them or that they’ve collected from your use of their services.

YOUR CHOICES

You have a number of options to control or limit how we and our partners use cookies and similar technologies, including for email marketing and other advertising.

Enabling these cookies is not strictly necessary for our website to work but it will provide you with a better browsing experience. You can delete or block these cookies, but if you do so, some features of this site might not work as intended. To view the cookies we use, or to refuse or delete cookies, you can click “Manage Cookies” in either the cookie banner or the bottom of the page on our websites.

Although most browsers and devices accept cookies by default, their settings usually allow you to clear or decline cookies.

To prevent your data from being used by Google Analytics, you can install Google’s opt-out browser add-on.

For information on how our advertising partners allow you to opt out of receiving ads based on your web browsing history, please visit http://optout.aboutads.info/. European users may opt out of receiving targeted advertising through the European Interactive Digital Advertising Alliance at http://youronlinechoices.eu/.

To opt out of ads on Facebook, Instagram, Pinterest, Google or any other website or platform that are targeted to your interests, use your settings on Facebook, Instagram, Pinterest, Google Ads or such other website or platform, as applicable.

Contact Us

If you have any questions about our use of cookies, please contact us at digital@eamesinstitute.org or at:

The Eames Institute of Infinite Curiosity
1251 San Antonio Road
Petaluma, CA 94952
Attn: Digital Product Team

CHANGES TO THIS COOKIE POLICY
The Institute may change this Cookie Policy from time to time to reflect our current practices. Any changes to this Cookie Policy will be posted on this website and will be effective when posted unless another date is referenced in the notice. We recommend you check the Cookie Policy on a regular basis to review any new or additional information. If you use our website after any changes are effective, you are agreeing to comply with and be bound by them.